Warehouse Connector Help Return to Warehouse Connector App
GitHub
  • Warehouse Connector Overview
  • Manage Sales Orders
    • Order Flow
    • Common Error States
    • How do I sort or search an order?
    • How do I create an order?
    • How do I update an order?
    • How do I print an order invoice?
    • How do I hold an order?
    • How do I unhold an order?
    • How do I archive an order?
    • How do I delete an order?
    • How do I clear order errors?
    • How do I export orders to a CSV file?
  • Manage Purchase Order
  • Manage Products
  • Manage Customers
  • Configure General Settings
  • Shopify Store Integration
  • Amazon Store Integration
  • NetSuite Integration
  • MasonHub Integration
  • GLO/NAV Integration
  • Impress Integration

# How do I clear order errors?

Warehouse Connector allows you to clear any error that is associated with an order.

To clear errors in an order:

  1. On the Sales Orders page, click the order for which you want to clear the error.

  2. On the Order Details page, review the error. For example, in the following order the address is incorrect.review error

  3. You need to fix the address in Shopify first. Navigate to the Shopify order and fix the shipping address.fix error

  4. Click on the Sync Order button in Warehouse Connector to sync the modified address with Shopify.Sync Order

  5. Refresh the Order Details page. Now, you can see that the address is updated.Clear Errors

  6. Click on the Clear Errors button to clear errors from the order.

  7. On the Confirm dialog box, click the Clear Errors button to confirm the action.

    The errors are successfully cleared in the Warehouse Connector.

← How do I delete an order? How do I export orders to a CSV file? →

Didn’t find what you are looking for?
Tell us about your project Learn how you can keep your business competitive in an app-connected world. File a support ticket File a support ticket for critical issues that require a higher level of support.
Warehouse Connector © 2020