Warehouse Connector Help Return to Warehouse Connector App
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  • Warehouse Connector Overview
  • Manage Sales Orders
    • Order Flow
    • Common Error States
    • How do I sort or search an order?
    • How do I create an order?
    • How do I update an order?
    • How do I print an order invoice?
    • How do I hold an order?
    • How do I unhold an order?
    • How do I archive an order?
    • How do I delete an order?
    • How do I clear order errors?
    • How do I export orders to a CSV file?
  • Manage Purchase Order
  • Manage Products
  • Manage Customers
  • Configure General Settings
  • Shopify Store Integration
  • Amazon Store Integration
  • NetSuite Integration
  • MasonHub Integration
  • GLO/NAV Integration
  • Impress Integration

# Order Flow

Orders in Warehouse Connector have a series of statuses to indicate what step in the process it is in. There are five statuses an order will typically flow through in its lifetime: Pending, Packing, Partially Shipped, Shipped, Fulfilled.

Order Status Description
Pending When an order first enters the Warehouse Connector it will be set to this status until the order is processed.
Packing When an order has been successfully sent to a 3PL or other connector for processing.
Partially Shipped When the destination connector has reported back that some, but not all, line items have shipped.
Shipped When all line items have shipped on the order.
Fulfilled When the source connector has been sent all the shipment and tracking information.

There are a few additional statuses that an order can be in:

Order Status Description
Cancelled When the order has been cancelled in the source connector or in Warehouse Connector.

In addition to the statuses, orders also have an error state and an archived state:

Order States Description
Error Orders in an error state will not continue processing until the error has been corrected and cleared within Warehouse Connector. This state is represented by a white exclamation mark in a red circle and can be filtered for by Status.
Archived Archived orders will remain hidden from the Orders Table view unless searched for or filtered for by Status.

← Warehouse Connector Overview Common Error States →

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