Warehouse Connector Help Return to Warehouse Connector App
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  • Warehouse Connector Overview
  • Manage Sales Orders
    • Order Flow
    • Common Error States
    • How do I sort or search an order?
    • How do I create an order?
    • How do I update an order?
    • How do I print an order invoice?
    • How do I hold an order?
    • How do I unhold an order?
    • How do I archive an order?
    • How do I delete an order?
    • How do I clear order errors?
    • How do I export orders to a CSV file?
  • Manage Purchase Order
  • Manage Products
  • Manage Customers
  • Configure General Settings
  • Shopify Store Integration
  • Amazon Store Integration
  • NetSuite Integration
  • MasonHub Integration
  • GLO/NAV Integration
  • Impress Integration

# How do I unhold an order?

Once the order has been reviewed, you can unhold the order to let it be processed.

Once unheld, it will typically have the status of Pending.

To unhold an order:

  1. Use the search box to find your customer's order. You can search for the order based on the following information:
  • order number
  • customer name
  • customer email address
  1. Click the order in the search result to view its details.

  2. On the Order Details page, click Unhold Order to unhold the order.unhold order

  3. On the Confirm Unhold Order dialog box, click the Unhold Order button to confirm the unholding of the order.confirm unholdSimilarly, you can use the Unhold button on the Sales Orders page to unhold one or multiple orders.unhold sales orders page

← How do I hold an order? How do I archive an order? →

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